Privacy Policy

1. Introduction

Orcastrade ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered advertising management platform.

2. Information We Collect

Account Information

When you create an account, we collect your name, email address, company name, and payment information.

Campaign & Advertising Data

When you connect advertising platforms, we collect campaign performance data, budget allocations, ad creative metadata, audience targeting parameters, and delivery metrics from Meta, Google, and TikTok through their respective APIs.

Usage Data

We collect information about how you interact with the platform, including pages visited, features used, time spent, and device/browser information.

AI-Generated Data

We process your campaign data through our AI systems to generate recommendations, optimizations, and reports. This processing creates derived insights that are stored with your account.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Generate AI-powered campaign recommendations and optimizations
• Process billing and manage subscriptions
• Send service-related communications (performance alerts, reports)
• Analyze usage patterns to improve user experience
• Ensure platform security and prevent fraud
• Comply with legal obligations

4. Data Sharing & Disclosure

We do not sell your personal information. We may share your data with:

• Advertising Platforms: Only as necessary to manage your campaigns through their APIs (Meta, Google, TikTok)
• Service Providers: Third-party services that help us operate the platform (cloud hosting, payment processing, analytics)
• Legal Requirements: When required by law, regulation, or legal process

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL), encryption at rest, access controls, and regular security audits. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your account data for as long as your account is active. Campaign data is retained for the duration of your subscription plus 90 days after termination. You may request deletion of your data at any time by contacting us. Anonymized, aggregated data may be retained indefinitely for analytics purposes.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability — receive your data in a structured format
• Withdraw consent at any time where processing is based on consent

8. Cookies & Tracking

We use essential cookies to maintain your session and preferences. We may use analytics cookies to understand platform usage. You can control cookie settings through your browser preferences.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have collected data from a child, we will take steps to delete it promptly.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or platform notification at least 30 days before they take effect. Continued use of the Service after changes become effective constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us through the platform or at the contact information provided on our website.